CM com N: .com continues its strong growth with 54% of revenue and 78% growth in gross margin in the third quarter

0 continues to grow strongly with 54% core revenue and 78% basic gross profit growth in the third quarter.

Q3 2021 TRADING UPDATE continues to grow strongly with 54% core revenue and 78% basic gross profit growth in the third quarter.

Repeated 2021 revenue forecasts

OCTOBER 19, 2021

Highlights for Q3 2021

  • Core revenue increased 54% to € 56.4 million, core revenue organic growth: 47%
  • Core gross margin increased 78% to € 16.2 million, organic core gross margin growth: 55%
  • Basic gross margin increased from 25% to 29%
  • Successful raising of € 100 million of senior unsecured convertible bonds due 2026
  • First cashless Grand Prix successfully organized on the basis of innovative products from
  • Juniper Research Recognizes as a Recognized Leader in CPaaS
  • Jacques van den Broek and Joëlle Frijters have joined the Supervisory Board
  • 2021 sales forecasts reiterated at € 220m – € 240m


Q3 2021

Q3 2020


Total income



+ 51%

(millions of euros)

Basic turnover



+ 54%

(millions of euros)

Basic gross profit



+ 78%

(millions of euros)

Basic gross margin





Number of messages



+ 67%


Number of minutes of voice



+ 62%


Total payments processed



+ 40%

(millions of euros)

Number of tickets



+ 57%


Recurring annual



+ 89%

Income (ARR)

(millions of euros)


Message from the CEO

The continued strong growth led to another quarter of high growth in basic revenues and gross margin.

Growth was driven by higher usage of the platform by existing customers as well as new customers, across industries and continents. The success of the Dutch Grand Prix was a great showcase of the many benefits our platform offers to event planners and other businesses by intelligently combining informative and engaging messages with our payment and ticketing solutions. . As such, it has inspired many other venues and event planners. Another example of the versatility of our platform is the recently opened Moco Museum in Barcelona, ​​which uses a combination of our ticketing services, Mobile Marketing Cloud, Mobile Service Cloud, Payments and Payment Terminal.

We believe we are well positioned to help customers execute their customer engagement strategies, as technological and regulatory changes will force them to adopt new best practices in this next era of customer engagement.

Jeroen van Glabbeek


Review of the 3rd quarter of 2021

Core revenue was € 56.4 million in the third quarter of 2021. All core segments, CPaaS, Payments and Platform, contributed to 54% year-on-year growth in core revenue . Core revenue for the first nine months of 2021 increased 80% to 164.1 million euros.

CPaaS posted the largest absolute increase in the third quarter of 2021, driven by 67% year-on-year growth in the number of messages to 1.5 billion. In particular, in the APAC region, message volumes have increased significantly. In the third quarter of 2021, the number of voice minutes stood at 157 million, up 62% from the third quarter of 2020 and down 17% from the second quarter of 2021. This is in line with our forecast previously provided for some level of voice normalization after Covid-19. minutes in H2 2021 following the peak of Covid testing and vaccination appointments in Q2 2021.

Payments processed increased 40% year-on-year to € 229 million, mainly due to an increase in online payment transactions. The platform has benefited from an increase in our SaaS offerings, such as our mobile cloud solutions and our Over The Top (OTT) bundles like WhatsApp. This translated into 89% year-over-year growth in our annual recurring revenue (ARR) to € 20.4 million at the end of the third quarter of 2021.


The number of tickets increased by 57% year-on-year in the third quarter of 2021, mainly due to the rise in ticket sales for venues as we sold more tickets for museums, theaters and other venues. Event ticketing is still facing the headwinds of Covid-19 measures.

Basic gross profit

Core gross margin increased 78% to € 16.2 million (Q3 2020: € 9.1 million). In the third quarter of 2021, the basic gross margin was 29%, compared to 25% in the third quarter of 2020. All core segments, CPaaS, Payments and Platform, contributed to the expansion of the basic gross margin . The basic gross margin for the first nine months of 2021 increased 107% to 43.5 million euros.

Organizational expansion

In the third quarter of 2021, we continued to strengthen our global organization to further support and accelerate our growth strategy. The total number of FTEs increased by 73 compared to Q2 2021 and stood at 723 by the end of Q3 2021.


Disclaimer SA published this content on October 19, 2021 and is solely responsible for the information it contains. Distributed by Public, unedited and unmodified, on October 19, 2021 07:41:08 AM UTC.

Public now 2021

All news from CM.COM NV
Sales 2021 238 million
277 million
277 million
Net income 2021 -9.90M
-11.5 million
-11.5 million
Net cash 2021 14.5 million
16.9 million
16.9 million
PER 2021 ratio -114x
Yield 2021
Capitalization 1,119 million
1,298 million
1,304 million
VE / Sales 2021 4.64x
VE / Sales 2022 3.78x
Number of employees 700
Free float 37.9%

Duration :

Period: NV Technical Analysis Chart |  MarketScreener

Trends in technical analysis CM.COM NV

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Tendencies Neutral Bullish Bullish

Evolution of the income statement

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Average consensus SURPASS
Number of analysts 2
Last closing price

€ 38.85

Average price target

€ 38.50

Spread / Average target -0.90%

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